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Financial services customer adviser apprenticeship

provides financial information across a wide range of financial products, supporting customers and resolving queries or issues.

• Level 3 (advanced)
• about 18 months
• Legal, finance and accounting

Typical job titles

Client service advisor; Customer service - personal banker; Customer service executive; Customer service representative - key accounts; Customer service support; Finance worker; Financial services customer contact centre advisor; Senior customer service specialist; Senior private client advisor

How apprenticeships work

You're employed and paid while you train, spending at least some of your working time on off-the-job learning. Employers set their own entry requirements and advertise vacancies on Find an apprenticeship.

Official details from Skills England (ST0185)